Orlando - General Rental Requirements

Terms and Conditions... Rate excludes... Mileage policy... Driver requirements...
Orlando - General Rental Requirements

VAT (6.5%) is not included in the amounts below.

All Drivers must have a valid Driver's license from their country of residence. If the license is not in roman alphabet an international driver's license is required.

Additional Drivers must meet all requirements of the primary driver and must be added at the rental counter. Additional driver fee is $9.99 per day. 

All reservations have to be made at least 2 days in advance. Any reservations made within the 2 days are subject to availability. 

Payment options and Deposit

An authorization deposit is required on all rentals, all unused funds will be returned through your card processor after the vehicle is returned. It might take up to 3 business days for your card processor to process the transaction.

Debit Cards are NOT accepted

Payment policy

At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following payment methods are accepted: MasterCard credit card, VISA credit card, Discover Card credit card, Diners Club Credit Card. It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.

Prepaid cards and Apple card is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., Google Pay or Apple Pay) nor someone else’s card (including family members).

Driver requirements

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

The driver license must be written in English alphabet.
Otherwise, the renter must provide an International Driver's Permit (IDP).

Under age Drivers

Driver's in the 21 - 24 age group incur an underage driver surcharge of $25 per day.

Senior Drivers

Driver's in the 71 - 99 age group incur an underage driver surcharge of $10 per day.

International Renters

Renters from outside countries of the USA; must have a valid driver's license issued from the country of origin; if the driver's license is not in Roman Alphabet a valid international license is required.


We accept insurance from companies: State Farm, Liberty Mutual, Geico, Progressive, Xfinity, USAA, Esurance, Allstate, Farmers and Nationwide. Insurance is required to rent a vehicle, if you will be self-insured you must provide your insurance id (declaration page) which must match the name, last name and address of the main driver on reservation. Insurance must include liability coverage and provide full (supplemental liability and collision) for rental vehicle. If you will be using your own insurance a deposit to cover your deductible plus damages will be required from your credit card. Insurance from Puerto Rico or Canada is not accepted.

If a customer cannot provide an insurance coverage that meets the above requirements, will be required to purchase it from our company.

Collision Damage Waiver (CDW) can be declined using your credit card Insurance from Platinum / Black.  Only if the payment of the car rental made at the counter with the same credit card used on the web site.​

Collision damage Waiver 

CDW is offered at the time of rental for an additional daily charge. If the renter accepts CDW, CARWIZ waives or reduces the renter's responsibility for loss of, or damage to, the rental vehicle excluding (deductibles). The amount of your responsibility varies according to the type of vehicle you rent. We will not waive our right to collect for comprehensive losses such as fire theft vandalism flood hail or acts of god. In addition, there are other exclusions from collision damage waiver. Please read the back of the rental agreement for a complete list.

Third parties and unauthorized drivers are not covered by CDW. The Driver must obtain an accident report from police or CDW will be void.

All U.S residents are required to provide a full declaration page with proof of auto liability and physical damage insurance


You can purchase supplemental liability insurance (SLI). If you do, your liability coverage increases. This coverage greatly expands your liability protection perhaps even beyond your own personal auto policy. Restrictions apply. Ask for a copy of an SLI brochure at the rental counter. A fee may apply for opting out of car rental counter coverage.


$500 for all car groups

Rental period

The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.

Cancellation Policy

We request to be notified at least 48 hours prior to pick-up time, Customers who fail to cancel their reservations at least 48 hours prior to pick time or fail to show up for their reservation or fail to qualify for the rental will be subject to $35.00 cancellation fee. Duplicate reservations that are not picked up or not cancelled will also be subject to the cancellation fee.

Cancellation fee has been waived for the whole 2021 and will not be charged to customers.

Please Note we hold reservation for 2 hours from the reserved pickup time subject to published business hours, cancellation must be through the original booking source.

Fuel Policy

Vehicles must be returned with the same amount of fuel as at the start of the rental agreement.

Cleaning Policy

Please return your vehicle in the same clean condition that you received it. A cleaning fee may be applied to any vehicle that is not returned in a reasonably clean condition. Smoking is not allowed in the rental vehicles.

Local Renters (Florida residents)

Florida residents are required to provide a flight round trip ticket and a full declaration page with proof of auto liability and physical damage insurance coverage. Carwiz Rent a Car may elect not to rent to you if the insurance policy can't be verified. Florida residents rentals include 100 free miles per day with $.49 for each additional mile. A $6.00 per day charge will apply for customers electing to leave their personally owned vehicle parked on the Carwiz Rent a Car property at which Carwiz station is located.

Local renters can only book up to a midsize vehicle.


Unlimited mileage is offered for travel within the state of Florida only.

Geographic Restrictions

All Rentals are Restricted to the State of Florida. Crossing the state lines may be incur a charge up to $3000.00

Drop off hours

After hours drop off is permitted, Renter will be billed to the start of the next business day and is responsible for the rental vehicle until inspected by a company representative, please inquire at the counter for further accommodation and details.

One way rentals are not allowed.

Parking/Traffic Violations

The Renter is responsible for all parking and traffic violations incurred while using the vehicle. All violation fees will be billed to the credit card in addition to a $50.00 administration fee per occurrence.


All cars come with a sunpass/e-z pass with the $10 per rental day option plus pay per usage or the unlimited option for $15 per rental day.

The renter is responsible for the payment of all toll fines and violations and authorizes CARWIZ to release the rental information to violation management services for the exclusive purpose of payment or billing   

Early Return

Renter understands and agrees that there are no refunds for early termination of the Rental agreement or early return of the vehicle. 

Rental Terms and Conditions

Please refer to the terms and conditions on the back of the CARWIZ Contract. All reservations are subject to final audit and vehicle availability. CARWIZ maintains the right to refuse to rent if requirements are not met. refusal is at the discretion of the counter agent.