Carwiz Croatia is a market leader in innovative solutions for better business management and brand strengthening!
The best path to market leadership has proven to be the implementation of novelties and innovative digital solutions in Carwiz Croatia, ensuring the retention of both the employees' and users' trust.
The solution for increasing user satisfaction in Carwiz is the implementation of a new system that allows the client to evaluate their travel experience in a very short time and leave a realistic review proportional to the actual quality of the service.
With the goal of increasing customer satisfaction, Carwiz Croatia introduced the Fast Review platform in all of its offices, which now allows customers to give their ratings in real-time. The process is very simple and is based on placing a Fast Review card inside Carwiz offices so that customers who want to leave a review can simply lean their smartphone to the FR card and leave their review in just a few clicks.
"We decided to introduce the Fast Review solution to further strengthen our high position in the industry and retain the trust of our users, guided by the fact that consumer experiences and positive reviews are 14 times more reliable and credible than any other form of online reputation. Building a credible online reputation is critical for every rent-a-car company on the market because the service, business, and end product become recognisable, resulting in successful business at all levels," they say at Carwiz Croatia.
"Some of the advantages that Fast Review provides to its users include improved positioning on online platforms, credibility, i.e. maintaining a genuine online reputation, increased income, and so much more " adds Petar Aračić, the founder and owner of Fast Review, who, in collaboration with the Carwiz team in Croatia, adapted this application for the rent-a-car industry so that the quality they insist on stands behind the entire story.